Warranty and Returns


Unless stated on the product details Flatout Offroad Ltd offer a minimum 12 month warranty on all products we sell. 

Any warranty we offer, regardless of length covers manufacturing defects only, It does not cover misuse of the product.

If you have an issue with a product, please contact us and we will determine if the cause is a manufacturing defect.

If the product has a manufacturing defect, the product will be replaced or repaired at our discretion. This warranty does not cover normal wear and tear or misuse.

Certifiable Guarantee:

This applies to all body lift kits and included parts. If one of our kits fail NZ certification I will replace or exchange parts as needed or if that fails a refund of partial or full payment. Flatout Offroad Ltd will not be held liable for any other costs incurred.  


If you purchase the wrong kit, you can return it to us in the original packed and unused condition to exchange for the correct one. Proof of purchase is required as well as being the original purchaser. We do not accept "change of mind" returns, all purchases are finial. 

Thanks, Flatout Offroad Team. 

 Got a question? Get in touch Here

Return to home page: Continue